Trade Sun Japan places importance on Corporate Social Responsibility (CSR) and operates its business with the following in mind.
Compliance with Laws and Regulations
- We share accurate knowledge within the company and stay constantly updated on ever-changing laws and regulations, ensuring that we provide the latest product information to our customers.
- We pay close attention to product labelling and description, in compliance with the Act against Unjustifiable Premiums and Misleading Representations, the Pharmaceutical and Medical Devices Act etc, and strive to ensure that the product information provided to customers is not misleading.
- In conducting transactions, we always aim to ensure a smooth transaction under clear and understandable contract terms. We strive to conduct fair transactions and maintain long-term business relationships.
Information Management
- We pay utmost care to handling the information obtained from our customers.
- In addition to implementing antivirus software, we promise to use customer information only to the extent necessary for our business activities.
- We appropriately respond to inquiries regarding the handling of customer information and establish proper management systems.
Product Management
- By acquiring appropriate knowledge, we disseminate correct approaches to health foods.
- We always pay close attention to differentiating between pharmaceuticals and quasi-drugs, to describing their effects, and to product handling to ensure that our customers receive suitable products.
- Each product is carefully handled with dedication, delivering items that embody the values cultivated by our company.
The image of Japanese health food products from a world perspective
- Japan has more regulations and stricter standards compared to other countries.
- This cautious approach can be viewed as a reflection of a sincere desire for the safety of all people.
- Due to Japan’s strict regulations, expressions regarding product effects that may be acceptable overseas are often restricted domestically.
- Our company prioritizes user safety, complies with Japanese laws and regulations, and ensures the proper handling of products.
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